Customer Care
Shipping
Thoughtful delivery begins with clear expectations. Find the current frontend guidance for how shipping will take shape.
Delivery notes
Prepared for the journey.
We are keeping shipping information deliberately clear while the final commerce setup is being completed.
Order processing
Orders are prepared before dispatch so each garment can begin its journey in considered condition. Final processing details will be confirmed when the connected order system is in place.
Shipping rates
Available delivery options and rates will be shown during checkout once the store is connected to Shopify. No permanent shipping prices are being presented here yet.
Delivery estimates
Delivery time varies according to destination and the shipping service selected. Any estimate shown at checkout will be the best guide for the individual order, rather than a guaranteed window.
International shipping
International availability, duties and taxes depend on the destination and the final store configuration. These details will be made clear through checkout when that service is connected.
Tracking
Tracking information will be shared through the final order and commerce system once an order has been dispatched. This frontend page does not currently connect to live order tracking.
This is temporary frontend guidance. Final rates, availability and order communications will be shown once the live store configuration is connected.